Technology that keeps your business — and your community — up and running.
Next Phase Technology is a Missouri-based managed IT partner for small businesses, dental practices, and 911 dispatch centers. Flat-rate support, serious security, and a help desk that answers.
One flat monthly rate. Every layer of your IT, handled.
No surprise invoices, no finger-pointing between vendors. We become your IT department — or an extension of the one you have.
Managed IT Support
Unlimited help desk, proactive maintenance, patching, and on-site support when remote won't cut it.
Cybersecurity
Managed detection & response, email filtering, MFA, and security awareness training for your team.
Cloud & Microsoft 365
Migrations, licensing, and day-to-day management of Microsoft 365, Azure, and cloud file systems.
Backup & Disaster Recovery
Automated, verified backups with tested recovery plans — because a backup you've never restored isn't one.
VoIP & Connectivity
Business phone systems, structured cabling, Wi-Fi design, and carrier management under one roof.
Compliance & Consulting
HIPAA, CJIS, and cyber-insurance readiness — documentation, policies, and audits without the panic.
Built for the work you actually do.
Generic IT breaks down when the stakes are specific. We've built dedicated practices around three worlds we know deeply.
Small Business
From 5 to 100 employees — offices, shops, and professional firms that need enterprise-grade IT without an enterprise payroll.
- Predictable flat-rate plans
- Vendor & software management
- Growth-ready infrastructure
Dental Practices
We speak Dentrix, Eaglesoft, and Open Dental — and we keep imaging, operatories, and PHI secure and HIPAA-compliant.
- Practice management software support
- Digital imaging & sensor integration
- HIPAA risk assessments
PSAPs & Public Safety
When the phone ringing is a 911 call, downtime isn't an inconvenience. We support dispatch centers with mission-critical rigor.
- CAD & dispatch console support
- NG911 readiness & redundancy
- CJIS-compliant security practices
The IT partner you don't have to chase.
You've probably worked with IT companies that only show up when something's on fire. We built Next Phase to be the opposite: proactive, transparent, and accountable to numbers we publish to you every month.
- Live, local help desk — talk to a technician, not a ticket queue
- Quarterly technology business reviews with a real roadmap
- Documented environment: you own your passwords and configs
- No long-term contract traps — we earn the renewal
- In-house team of professional installers — licensed & insured
Best-in-class hardware, installed by our own licensed & insured team.
We don't outsource installation. Our in-house team of professional installers — fully licensed and insured — deploys and supports the vendor platforms we trust most.
UniFi
Networking and physical security — enterprise-grade switches, access points, gateways, and camera systems, deployed and managed end to end.
Verkada
Cloud-managed physical security — cameras, access control, and alarms, with remote monitoring built for multi-site organizations.
Sangoma
VoIP solutions — reliable business phone systems and unified communications, sized and configured for your call volume.
Trusted where it counts.
"They migrated our whole office to the cloud over a weekend. Monday morning, nobody missed a beat. That's the first time an IT change didn't cost us a day of production."
"Our dispatch consoles can't go down, period. Next Phase built us redundancy we didn't know we were missing and they answer at 3 a.m. like it's 3 p.m."
"Flat rate, fast answers, and a quarterly plan I can actually take to my partners. Best business decision we made last year."
Everything your business needs from IT, under one flat rate.
Pick full managed services or co-managed support alongside your internal staff. Either way, you get the whole stack below.
Managed IT Support
Unlimited remote and on-site support, 24/7 monitoring, patch management, asset lifecycle planning, and a named account manager. We fix issues before your team notices most of them.
Cybersecurity & MDR
Endpoint detection and response with a 24/7 security operations center, advanced email filtering, MFA rollout, dark-web credential monitoring, and phishing simulations with staff training.
Cloud & Microsoft 365
Migrations from on-prem servers, license optimization, SharePoint and Teams architecture, Azure hosting, and identity management with conditional access done right.
Backup & Disaster Recovery
Image-based backups for servers and workstations, cloud replication, documented recovery time objectives, and scheduled restore tests with reports you can show your insurer.
VoIP, Network & Cabling
Hosted business phone systems, SD-WAN and failover internet, enterprise Wi-Fi design, structured cabling, and full carrier/ISP management so you never sit on hold with a provider again.
Compliance & vCIO Consulting
HIPAA security risk assessments, CJIS readiness for public safety, cyber-insurance questionnaire support, written policies, and quarterly strategy reviews with budget forecasting.
Projects & Upgrades
Server refreshes, office moves and buildouts, camera and access-control systems, and software rollouts — scoped, quoted, and delivered on schedule.
Co-Managed IT
Already have an IT person? We back them up with our tools, security stack, after-hours coverage, and project muscle — without stepping on their toes.
From first call to fully supported in about 30 days.
Free IT assessment
We review your network, security posture, backups, and pain points — and give you the findings whether you hire us or not.
Plan & proposal
A flat monthly rate scoped to your users and locations, with a prioritized fix list for anything critical we found.
Onboarding sprint
We deploy monitoring, security, and backup tools, document everything, and meet your team so they know who to call.
Ongoing partnership
Unlimited support plus quarterly business reviews that keep your technology aligned to where the business is going.
What's always included
- 24/7 monitoring & alerting
- Unlimited help desk (phone, email, portal)
- Patch & update management
- Endpoint security on every device
- Verified nightly backups
- Full network documentation — you own it
- Quarterly technology business review
- Monthly reporting on tickets & uptime
Specialized IT for three worlds we know inside and out.
Every environment we support gets our full stack — but each of these industries gets a practice built around its software, regulations, and stakes.
Enterprise-grade IT, small-business sized.
Most 5–100 person companies can't justify a full IT department — but they suffer every bit as much when email dies or ransomware hits. We give you the department without the payroll.
- Flat-rate plans that scale with headcount, not surprises
- Line-of-business software support (QuickBooks, ERPs, CRMs)
- Hardware lifecycle planning and procurement at our pricing
- Cyber-insurance questionnaire and audit support
- New-hire and offboarding workflows handled same-day
Common wins in the first 90 days
MFA and email security deployed company-wide — the #1 breach vector closed.
Verified backups with a tested restore, often for the first time ever.
A 12-month technology budget your CPA will actually like.
Software & systems we support daily
- Dentrix, Eaglesoft, Open Dental, Curve
- Dexis, Schick, Apteryx, and sensor/imaging hardware
- Pano and CBCT integrations
- Patient communication & scheduling platforms
- Secure PHI backup with HIPAA-grade encryption
Keep every operatory producing.
When a sensor won't capture or the practice management server stalls, chairs sit empty and production stops. Our dental clients get technicians who already know their software — no "have you tried rebooting" while a patient waits.
- HIPAA security risk assessments & documentation
- Fast morning-of support before your first patient
- Imaging, X-ray, and operatory workstation expertise
- Practice acquisitions & new-office buildouts
Mission-critical support for 911 centers.
A PSAP can't schedule downtime and can't tolerate slow answers. We support dispatch centers with the redundancy, documentation, and after-hours responsiveness that public safety demands — and the CJIS-aware practices your audits require.
- CAD, dispatch console, and logging recorder support
- Redundant network and power design for zero single points of failure
- NG911 readiness planning and carrier coordination
- CJIS security policy alignment and personnel screening
- Guaranteed emergency response SLAs, 24/7/365
A Missouri IT company built on answered phones and kept promises.
Next Phase Technology exists because too many businesses were stuck between big impersonal providers and the one-person shop that disappears on vacation.
The next phase of how IT support should work.
We started Next Phase after years inside the managed services industry, watching the same pattern: providers sell "proactive support," then vanish into ticket queues. We decided to build the company we'd want to hire.
That means a live local help desk, technicians who document everything so you're never held hostage to tribal knowledge, and honest quarterly reviews where we tell you what to spend on — and what not to.
Today we support small businesses, dental practices, and 911 dispatch centers across the St. Louis metro and surrounding counties, and we still answer the phone.
How we work.
Answer fast, fix faster
Response time is a promise, not a marketing line. We publish ours to every client, every month.
You own your IT
Your passwords, documentation, and licenses belong to you. We never hold an environment hostage.
Say the hard thing
If a purchase is unnecessary, we'll tell you. If a risk is serious, we'll tell you that too — in plain English.
Prepared, not lucky
Tested backups, documented recovery plans, and redundancy designed before the bad day, not after.
Local & accountable
We live where you work. When on-site matters, we're minutes away — not a plane ride.
Earn the renewal
No multi-year contract traps. We keep clients by being worth keeping.
Technicians who like people, apply here.
We hire for curiosity and communication first. If you can explain a firewall to a dentist and stay calm at 2 a.m. with a dispatch center on the line, we'd like to meet you. Send a resume to careers@nextphasetechnology.com.
Get in touchTalk to a human. Today.
Call, email, or send the form — a technician or account manager (not a bot) will get back to you within one business hour.
Contact information
St. Clair, MO 63056
Emergency support 24/7/365 for managed clients
Send us a message
Know exactly where your technology stands — in one visit.
No cost, no obligation, no sales pitch disguised as a report. You keep the findings either way.
What the assessment covers
- Security posture — endpoint protection, MFA coverage, email security, and exposed vulnerabilities
- Backup & recovery — are backups running, verified, and actually restorable?
- Network health — performance bottlenecks, aging hardware, Wi-Fi coverage, single points of failure
- Compliance gaps — HIPAA for dental practices, CJIS considerations for PSAPs, cyber-insurance readiness
- Cost review — licensing waste, overlapping tools, and carrier bills worth renegotiating
What you get
Plain-English report
A prioritized findings document scored by risk — written for owners, not engineers.
Fix-first list
The 3–5 items to address immediately, whether you hire us or handle them in-house.
Budget roadmap
A realistic 12-month technology plan with honest cost ranges.